Privacy Policy

At Research Ally, we are committed to protecting the privacy and security of visitors to our website. This website privacy policy (“Privacy Policy”) will tell you what information we collect, how it is used, and your options as you interact with our website. By using this website, you agree to this policy. Please read the following carefully before using the website.

By using our website, you consent to the collection, use, and sharing of information as described in this Privacy Policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services and potential select messages from our partners or affiliates.

Information That We Collect

You may use our website without providing any personal information. However, we do collect certain information from website users through their use of the site. Examples of information we and our Service Providers collect include how often someone visits this website and what they do while on the website. We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. Additional detail on this process is contained in the Cookies, Tracking and Internet Based Advertising section of this Privacy Policy below.

When you reply to any of our communications with a request, we may need to collect additional information. For example, you may be asked to provide personal information, such as your name and email address, if you choose to complete an online form to request demos or for other inquiries.

If you submit to Research Ally any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting personal information, you grant Research Ally the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website.

Cookies, Tracking and Internet-based Advertising

This website works with companies that offer third-party products or services ("Service Providers"). These include Piwik Pro, and other Service Providers who help us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.

The website uses "cookies," tracking pixels and related technologies. These can be set by Research Ally or by our Service Providers. Cookies are small data files that online services can store on, and retrieve from, a user's computer or mobile device through the user's web browser. The information is stored and retrievable either for the duration of a website visit (known as "session cookies"), or until some later point in time set by the website setting the cookie (known as "persistent cookies").

Examples of information we and our Service Providers collect include how often someone visits this Website and what they do while on the website. We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our Service Providers also collect information about the activity of individual website users.

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of tools publicly available to manage cookies and similar technologies that collect information related to your use of the website. Learn more from (i) the FTC or (ii) the Digital Advertising Alliance opt-out page , which allows users to opt out from receiving interest-based advertising.

We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on this website without enabling cookies in your browser but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the website.

We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor's IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors' profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.

Our Service Providers may acquire additional information about your activity on our Website, including pages you visit, access times, visit duration, how you arrived at our Website and your IP address. An IP address is a string of numbers that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

Data Security

Research Ally is committed to protecting the privacy of personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we use reasonable efforts to prevent unauthorized access. We use a secure firewall and a security infrastructure that protects the integrity and privacy of personal information submitted to us via this website.

Although we work hard to protect your personal information, Research Ally cannot guarantee the security of any information you transmit to us through online information requests, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by email at info@researchally.org.

How We Use This Information

Research Ally uses the information you provide to schedule demos and/or provide additional online information requests. We may use your information to:

Help us improve the services we offer.
Inform you about the Research Ally products and services in which you have indicated an interest.
Improve our website offerings and send you information and updates.
Respond to your questions and requests and improve customer service.
Administer a promotion, survey, or other site feature.
Communicate changes to our Privacy Policy.

Changes to this Policy

Research Ally has the right to change or update this Website Privacy Policy from time to time without notice. Please review it periodically to keep informed of any changes. If you have questions about this Privacy Policy or concerns about how we collect, use or protect personal information, please contact us as listed below.